Privacy Policy

1. Data protection at a glance

This website sets no cookies for advertising or analytics and does not include any analytics or advertising services. We only process personal data when you write to us via the contact form. When you visit the pages, technically necessary connection data is processed by the hosting service to deliver the pages.

2. Controller

Reiseshop Security GmbH
Hardtstraße 80
69124 Heidelberg, Germany
Phone: +49 6221 43 222 42
E-mail: [email protected]

3. Hosting and server log files

The website is delivered via Cloudflare Pages. The provider is Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. When you visit the site, the service processes technically necessary data such as IP address, date and time, the page requested, the amount of data transferred, and browser and operating system information. This processing serves to deliver the pages and to prevent abuse.

The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in operating the website securely and reliably. We have a data processing agreement with Cloudflare. Any transfer to the USA is based on the EU Standard Contractual Clauses.

4. Contact form

If you use the contact form, we process your name, e-mail address and message in order to answer your enquiry. The message is sent via the e-mail service Resend (Resend, Inc., USA) to our mailbox [email protected]. We have a data processing agreement with Resend.

The legal basis is Art. 6 para. 1 lit. b GDPR, insofar as your enquiry is being processed, and Art. 6 para. 1 lit. a GDPR for your consent, which you give by ticking the box in the form. You may withdraw your consent at any time with effect for the future.

We keep your enquiry for as long as it is needed to process it and to answer follow-up questions, and delete it afterwards, unless statutory retention obligations apply.

5. Cookies

Our website sets no cookies for analytics, advertising or tracking. The hosting service may set technically necessary cookies, for example to protect against abusive requests. These cookies are required to operate the website.

6. Fonts

The fonts used are stored on our server. No connection to Google servers is established when you visit the page.

7. External links

Our pages contain links to other services, including our online booking system, Facebook and routes in Google Maps. These services are not loaded when you visit this page. Only when you follow a link do the data protection terms of the respective provider apply.

8. Your rights

You have the right to access your stored data (Art. 15 GDPR), to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), and to object to processing based on legitimate interests (Art. 21 GDPR).

To exercise your rights, an e-mail to [email protected] is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority. For Baden-Württemberg this is the State Commissioner for Data Protection and Freedom of Information.

9. Status

This privacy policy applies from 24 October 2026.